It is understood that richter & heß VERPACKUNGS-SERVICE GmbH observes the privacy regulations of the German Federal Data Protection Act (Bundesdatenschutzgesetz) as well as other relevant regulations concerning privacy such as the German Tele Services Act (Teledienstegesetz), the German Teleservices Data Protection Act (Teledienstedatenschutzgesetz), the Interstate Agreement on Media Services (Mediendienste-Staatsvertrag) and the Electronic Business Act (Gesetz zum Elektronischen Geschäftsverkehr).

Compliance with these regulations will be controlled by Mr. Neidhardt, our data security officer. If general information on richter & heß VERPACKUNGS-SERVICE GmbH is accessed, the information on access by users will be anonymised and used for statistical purposes only.

A reference to the identity of the user will in any case be excluded. If general information on richter & heß VERPACKUNGS-SERVICE GmbH is accessed, the information on access by users will be anonymised and stored in log files for statistical purposes only. Only the access itself and which document was accessed will be recorded. A reference to the identity of the user will in any case be excluded. No profile of the individual user will be established, not even under a pseudonym.

Personal data will only be stored if you send them to us yourself, e.g. when you make a general enquiry by e-mail. Transfer of personal data to government institutions or authorities will only occur when mandatory national laws apply. Our employees and business partners are bound to maintain confidentiality and to comply with data secrecy.

richter & heß VERPACKUNGS-SERVICE GmbH respects and protects your privacy and observes the following propositions:

• With our privacy policy and the information on our home page we inform you about how we intend to use the data supplied by you.
• We protect your data from unauthorised access by all means available to us.
• We abstain from placing cookies.
• You have a comprehensive right to information concerning the data our company stores about you.
• In case of a written declaration of intent we immediately erase the revealed personal data.
• We grant you the decision on whether we are allowed to use your data for direct marketing or other purposes.
• We make arrangements to guarantee the security of your personal data. Your data will be assiduously protected from loss, deletion, manipulation and unauthorised access. If you have transmitted personal data to us, you have the possibility to have them erased at any time. Kindly send us an e-mail concerning this issue.

This privacy policy applies to all web sites which richter & heß VERPACKUNGS-SERVICE GmbH is responsible for. The web sites can contain links to the web sites of other companies and organisations. This policy does not pertain to their web sites.

Our data security officer is available to answer your questions.